+351 932 476 037 info@touchtours.pt


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Terms and Conditions

Transfer reservations online service is always processed in Portuguese hours
Reservations can be made until 24hr prior to your chosen date.
For last minute Transfer reservations please contact us directly at info@touchtours.pt or tel:+351 93 247 60 37.
Cancellation or any change to the booking must be made 24hrs prior to your arrival for a 100% refund.

Payments: Payments can be done online, to the driver and also bank transfer. Payments are always required in Portuguese currency (Euros).

All refunds will be made if cancelled within 24hr notice to the date of the program.

Luggage: The customer must inform in advance the quantity of luggage he/she is transporting so we can provide the proper vehicle.

We are a fully RNAVT licensed company with all the insurances up to date.
Both the passengers and their luggage is insured
We do not take responsability for delays in case of: Traffic jams due to accidents, Weather conditions, etc

All assistance at Airports with ‘meet & greet’ and flight delay is free of charge.
All assistance with Luggage is free of charge.

Feel free to call +351 93 247 60 37 in case you need assistance at the Airport

Waiting times:
Arrival transfers : Driver will wait 60min after flight lands (Fligh delays free of charge)

Departure Transfers: 20min at your accommodation for departure transfers.

Disability Passengers:
If any of the Passengers has a disalibity you must inform us at the time of booking, We will then confirm if the transfer will be available. If Touch Tours cannot accommodate the particular needs of the Person we may have to decline the booking.

Programs and Routes:
The routes and locations mentioned in the programs may be subject to change in case of the following conditions: time available, weather conditions, customer requests, holidays, and other unforseen reasons.

Smoking is not allowed in any of the Transfer vehicles.

Food and Drink:
The consumption of food & drinks during transfers is not allowed (except water)

Data Protection.
Touch Tours will never share any information with a 3rd party.

Alcoholic drinks or any type of ilegal drugs are not allowed in our vehicles.
We reserve ourselves the right to refuse to transport clients under the influence of alcohol or drugs or considered to be a risk to our driver.
We reserve the right to decline to transport your party due to health and safety specifications or should you not require booster or baby seats prior to travelling.

Covid-19 Safety measures:

Face masks required for travelers in public areas

Social distancing enforced throughout experience

The content, code and images used on this site are property of Touch Tours Unipessoal Limitada.
It is expressly forbidden the reproduction without permission.

We would like to thank you for your preference and wish you the best vacation in Portugal.
Touch Tours Management

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