Reservations can be made through our online service up to 24 hours before your chosen date. For last-minute requests, please email us at info@touchtours.pt or call +351 93 247 60 37.
Cancellations or changes to bookings must be made at least 24 hours prior to your arrival for a full refund.
We accept online payments, direct payments to the driver/guide, and bank transfers. Payments must be made in Euros (€).
Please inform us in advance about your luggage so we can provide the appropriate vehicle.
Yes, Touch Tours is a fully licensed RNAVT entity with comprehensive insurance coverage for passengers and their belongings.
Yes, we offer complimentary airport assistance, including ‘meet & greet’ services and support with flight delays. For assistance, call +351 93 247 60 37.
For arrival transfers, drivers will wait up to 60 minutes after your flight lands. For departure transfers, a 20-minute waiting period at your accommodation is standard.
Please inform us at the time of booking if you or someone in your party has disabilities. We will assess if our services can accommodate your needs.
Routes and destinations may change due to time availability, weather conditions, customer preferences, holidays, and unforeseen circumstances.
Smoking is prohibited in all our vehicles. Consumption of food and drinks (except water) during transfers or tours is not allowed.
Alcoholic beverages and illegal substances are prohibited. We reserve the right to refuse transportation to any passenger under the influence of alcohol or drugs or deemed a safety risk.
All content, code, and images on our site are the property of Touch Tours Unipessoal Limitada. Unauthorized reproduction is prohibited.
We prioritize data protection and ensure all information shared with us remains confidential and is not disclosed to third parties.
We collect information necessary for booking and providing our services, such as contact details and travel preferences.
Your information is used to process reservations, provide personalized service, and ensure smooth travel arrangements.
No, we do not share your information with third parties without your explicit consent.
For any data privacy concerns, you can contact us at info@touchtours.pt.
Cookies are small data files stored on your device. We use cookies to enhance your browsing experience and gather analytics on website usage.
We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted).
Yes, you can disable cookies through your browser settings. However, this may affect the functionality of our website.
We may use third-party cookies for analytics and marketing purposes to help improve our services and website performance.
You can manage your cookie preferences through your browser settings or by using a cookie management tool.o@touchtours.pt.
For more detailed information, you can contact us at info@touchtours.pt.